Case Study
MyMall Limassol
Cyprus's largest shopping mall · AI Personal Assistant + Website Chatbot
MyMall deployed SpotzyAI's AI personal assistant on WhatsApp and a custom chatbot on their website. The AI handles visitor questions about stores, opening hours, events, parking, and services — in Greek, English, and Russian — around the clock, without any staff involvement.
24/7
Always-on coverage across all channels
3 languages
Greek, English, Russian — auto-detected
0 staff
Required for routine visitor enquiries
<2s
Average response time to any question